Step 1: Exporting your data from Passportal

  • Log into your Passortal Account
  • Click on "Settings"  (in the sidebar),  and navigate to "Import/Export". The "Export" bottom can be found in the lower part of this category. 

If you have more than 3000 passwords to export, follow the same steps as described above after downloading the Passportal Backup Utility

  • Select which type of data you're looking to export ( Clients, Users, Passwords or Vault).
  • If you're looking to filter out disabled items, Select "Yes". 
  • Check "Yes" to include a field header; it will add a title row on the top of the CSV file.

Click on "Export". The CSV file will be downloaded to your computer in your "Downloads" folder.

Step 2: Import your passwords into your Vault on Myki For Enterprise

  • Start by visiting portal.myki.com and logging into your enterprise account
  • Navigate to your Vault and click on the "Import Passwords" button on the right side of the screen
  • Select the "Passportal" option

[ADD SCREENSHOT HERE] . 

  • Drag and Drop the previously generated CSV file and click the "Next" button
  • Map columns in your file to password properties by using the drop down menu.
  • Double check the list of passwords you are about to import. Click the "Next" button whenever you're ready.

NOTE: Before finishing up, we offer the possibility to start sharing those passwords directly from the import process. You can assign those passwords to different users, groups, or even item folders. Alternatively, you can simply click on the "Next" button and share your passwords at a later stage.

  • You will get a confirmation that your passwords have been successfully imported to your Vault, you can go ahead and click on the "Next" button.
  • Lastly, Myki will show you a summary of your actions. You can decide to make final modifications if you need to, otherwise simply hit the "Done" button.

You should now be done with the import process!  

Don’t forget to delete the exported CSV file from Passportal on your computer!

The same steps applies if you want to import your secure notes and payment cash.  

Now that you've added/imported your passwords into Myki for MSPs, you can create user groups to easily grant access to enterprise accounts to a group of users depending on their role and/or level. Start here!


How you can reach us

If at any point in time you need our assistance here's how you can reach us

  • On the live chat support available on the app, the portal, and the website. Look for this black icon at the bottom right of the screen.

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