Myki For MSPs integrates with Kaseya VSA in order to import companies and users.
This simplifies the process of onboarding your MSP and your customers into Myki.
Configuring the integration in the Myki Portal
In order to connect Myki to Kaseya VSA you will need your Username, your Password and the Base URL that you use to access your Kaseya VSA dashboard.
Note: The Kaseya Username can be different than your company email address that you use to sign in.
The Base URL is the domain that you use to authenticate to Kaseya VSA. Make sure that you remove everything after the subdomain.domain.TLD combination.
After filling the authentication information click on "Connect" this will attempt to establish a connection between Myki and Kaseya VSA.
Now that you are properly connected to Kaseya VSA, you can map your existing Myki companies with your Kaseya VSA companies in order to simplify importing users. You can also import your Kaseya VSA companies straight into Myki.
Mapping existing Myki companies to Kaseya VSA companies
You can map your existing Myki companies with Kaseya VSA companies by matching the items in the mapping table.
This ensures that when you or one of you are within a managed company account, the integration will only allow imports from the matched company. (i.e. Myki company A cannot import items of Kaseya VSA company B by mistake).
Importing Kaseya VSA companies into Myki
You can import Kaseya VSA companies into Myki by either clicking on the import button in the integration page or by clicking the Import Companies button in the Managed Companies section.
Myki companies require a name and a web address for uniqueness and appropriate metadata. After importing companies you will be asked to manually add any missing company domain.
Importing Kaseya VSA users into Myki
You can import MSP users as well as end-users into Myki from Kaseya VSA. In order to do that you need to start by mapping your Myki companies with Kaseya VSA companies. You can do that in the Integrations sections.
In order to import MSP users into your MSP portal from Kaseya VSA, go to the users section your Myki For MSPs portal, click on Import Users and select Kaseya VSA from the list of available integrations then follow the wizard to get your users into Myki For MSPs.
Importing Customers into Myki from Kaseya VSA
To import your customers into Myki Managed companies, start by making sure that you have created or imported your client's company then access that company in the Myki For MSPs portal by either selecting the company in the company navigation tab in the top right part of your MSP portal or by clicking on Manage next to the company in the Managed Companies section.
When you are in the managed company portal visit the Users tab then click on Import Users. Select Kaseya VSA from the list and follow the steps in order to invite your customers to join Myki.
If you would like additional functionality built into the Myki Kaseya VSA integration make sure to reach out to your Account Manager or send an email to firstname.lastname@example.org.