To import passwords by uploading a file from your computer, you will first need to login to your Enterprise account. Login to your Enterprise Portal >  Select 'MSP Vault' > Select 'Passwords' > Click on the 'Import Passwords' button on the right side of the screen.

Once presented with the different options to import users, choose the ‘File from Computer’ option

To import passwords by uploading a file from your computer, you first need to make sure that it is in the right format: you should have a header that includes the following columns:

  • Nickname

  • Website

  • Username

  • Password

  • Additional Info

You can also download the example CSV file by pressing on ‘Download example CSV file’ at the top of the page. 

Note: You can also choose to add a 2FA column for more accounts you secure using multi-factor authenticator.

Once ready, either drag and drop the file into the desktop app or choose a file to upload from your computer then press 'Next'.

Each column header listed above should be mapped to a property in Myki. Anything that hasn’t been automatically mapped can be manually mapped using the dropdown menu. You can also choose the ’Don’t import column’ option in the drop-down to ignore a certain column.

Once completed, you will find the full list of passwords to be imported. Double-check that all columns are correct and press 'Next'.

You can now find your passwords in the MSP Vault under the ‘Passwords’ tab.

Now that you've added/imported your passwords into Myki for MSPs, you can create user groups to easily grant access to enterprise accounts to a group of users depending on their role and/or level. Start here!

How you can reach us

If at any point in time you need our assistance here's how you can reach us

  • On the live chat support available on the app, the portal, and the website. Look for this black icon at the bottom right of the screen.

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