To add passwords manually, you will first need to login to your Enterprise account.
Log in to your Enterprise Portal > select 'MSP Vault' > select 'Passwords' > click on the 'Add Passwords' button on the right side of the screen.
Once you do, a window will pop-up on the right side of your screen where you will be prompted to add the information pertaining to the specific password you wish to add: nickname, website, username or email address, password. You will also have the opportunity to set up 2FA for this specific account by pressing the ‘Set Up 2FA button’ at the bottom of the form.
You can also generate a password from Myki by clicking on ‘Generate password’. You will then be prompted to choose your password settings (e.g. uppercase, numbers, symbols, lengths)
Once you fill the form, press save or ‘save and add another’ if you wish to add more passwords.
When you have added all passwords, you can find the full list of your company’s passwords in the MSP Vault under the ‘Passwords’ tab.
Now that you've added your passwords into Myki for MSPs, you can create user groups to easily grant access to enterprise accounts to a group of users depending on their role and/or level. Start here!
How you can reach us
If at any point in time you need our assistance here's how you can reach us
On the live chat support available on the app, the portal, and the website. Look for this black icon at the bottom right of the screen.
Via email at firstname.lastname@example.org
By booking an on boarding call with your point of contact - they will be happy to assist you at any time