An MSP user group is a set of users from your MSP who have joint interests, goals or roles. A group can be devoted to a particular function, technology,  application, or corporation. Myki admins can create user groups and add users to  these groups. 

Items, Item Folders, and Security Policies can then be assigned to these groups which will result in having every user in the group be affected by the assignment. 

To access MSP user groups, go to the ‘MSP Group’ section on the navigation bar at the left of your portal. 


For more details on what you can do in the MSP Groups section, check out this article.

For more details on how to add/import MSP Groups, check out this article.

How you can reach us

If at any point in time you need our assistance here's how you can reach us

  • On the live chat support available on the app, the portal, and the website. Look for this black icon at the bottom right of the screen.

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