To add/import groups, you will first need to login to your Enterprise Portal > select 'MSP Groups'
You can choose to add MSP Groups either by manually adding them or by importing any CSV, XLS, or XLSX file with groups from your computer.
1) To manually add a group
Simply click on ‘Add Group’ at the top right of the MSP Groups section.
A window will pop up which will prompt you to add the group information (name and description). Once the information is filled, simply press ‘Save’ or ‘Save and Add Another’ if you wish to continue adding Groups.
2) To import a file (CSV, XLS, or XLSX) from your computer
Simply click on ‘Import Groups’ at the top right of the MSP Groups page
and select the ‘File from computer’ option and press 'Next'.
Before uploading a file with Groups from your computer, you first need to make sure that it is in the right format: you should have a header that includes the following columns:
You can also download the example CSV file by pressing on ‘Download example CSV file’ at the top of the page.
Once ready, either drag and drop the file into the desktop app or choose a file to upload from your computer then press 'Next'.
Each column header listed above should be mapped to a property in Myki. Anything that hasn’t been automatically mapped can be manually mapped using the dropdown menu. You can also choose the 'Don’t import column’ option in the drop-down to ignore a certain column.
Once completed, you will find the full list of groups to be imported. Double-check that all columns are correct and press 'Next'.
You can now find imported groups in the MSP Groups section.
Now that you've set up your MSP Groups, time to create item folders. Start here!
How you can reach us
If at any point in time you need our assistance here's how you can reach us
On the live chat support available on the app, the portal, and the website. Look for this black icon at the bottom right of the screen.
Via email at firstname.lastname@example.org
By booking an on boarding call with your point of contact - they will be happy to assist you at any time