An MSP item folder is a group containing passwords, cards and/or secure notes. Item folders can be shared with one user or with a user group. You can also apply security policies and rules to item folders.

Item folders can be used to organize items into categories and are great in the case of external collaborators; you can share access to specific items with them, without including them inthe company’s department groups. 

To access your MSP item folders, you will first need to login to your Enterprise account. Log in to your Enterprise Portal >  Select 'MSP Item Folders'

For more information on what you can do in the MSP Item Folders section, check out this article.

For more information on how to add/import MSP Item Folders, check out this article.

Check out our video tutorial for an overview of the MSP Item Folders section. 

How you can reach us

If at any point in time you need our assistance here's how you can reach us

  • On the live chat support available on the app, the portal, and the website. Look for this black icon at the bottom right of the screen.

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