To set an IP address based policy, simply login to your Enterprise Portal > go to ‘MSP Policies’ >  click on ‘Add policy’ at the top-right of the page and select ‘IP Address Policy’.

A window will pop-up at the right of the page. Fill the required information:

  • Name

  • Description

  • IP Address Range you’d like to restrict access to

Once complete, simply press ‘Save’ or ‘Save and add another’ if you wish to continue setting IP address based policies. 

For more information on how to enforce the policy on users, user groups, items, item folders, check out this article.

Note: Another way to add an IP address based policy is by assigning it directly to a user, user group, item, or item folder by going to their info page and navigating to the ‘Security Policies Access’ tab. Once there, press on ‘Create policy’ and follow the same process.

For more informations on how to set an IP Address Based Policy, check out our video tutorial.

How you can reach us

If at any point in time you need our assistance here's how you can reach us

  • On the live chat support available on the app, the portal, and the website. Look for this black icon at the bottom right of the screen.

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