Myki offers two subscription plans - monthly or yearly.
The monthly subscription entails month-to-month billing with no commitments. Quota refreshes monthly upon renewal.
With the yearly subscription, you prepay your subscription for a duration of 12 months at a discounted price per license.
For MSPs, the minimum number of licenses to be purchased is 25 which you can choose to allocate internally, or to re-sell to your customers.
At any point in time, you can see how many licenses you have allocated vs. the number of licenses purchased by looking at the top right side of your portal.
To access your current plan, active licenses, and payment methods stored in the account, go to your 'Enterprise Settings' and select 'Billing'.
How you can reach us
If at any point in time you need our assistance here's how you can reach us
On the live chat support available on the app, the portal, and the website. Look for this black icon at the bottom right of the screen.
Via email at firstname.lastname@example.org
By booking an on boarding call with your point of contact - they will be happy to assist you at any time