To change your desktop app pin code, here is what you need to do:
Simply, log in to your Desktop App and click on 'Settings' (bottom left side of the interface) This will take you to the main Settings screen of your Desktop app. Go to 'Authentication Settings', and press on 'Change Pincode'.
You will be prompted to add your current pincode, create a new six digits pin code then type it again to confirm it.
How you can reach us
If at any point in time you need our assistance here's how you can reach us
- On the live chat support available on the app, the portal, and the website. Look for this black icon at the bottom right of the screen.
- Via email at firstname.lastname@example.org
- By booking an on boarding call with your point of contact - they will be happy to assist you at any time