To change your desktop app pin code, here is what you need to do:
Simply, log in to your Desktop App and click on 'Settings' (bottom left side of the interface) This will take you to the main Settings screen of your Desktop app. Go to 'Authentication Settings', and press on 'Auto-lock'.
To update how often the Desktop app locks, simply replace the number of minutes on the right hand side of the screen with the new desired time.
How you can reach us
If at any point in time you need our assistance here's how you can reach us
On the live chat support available on the app, the portal, and the website. Look for this black icon at the bottom right of the screen.
Via email at firstname.lastname@example.org
By booking an on boarding call with your point of contact - they will be happy to assist you at any time