To export your accounts from the Desktop App, login to your 'Enterprise Portal' (looks like a little suitcase), click on 'Settings', go to the 'Advanced Settings' tab.
Once there, click on 'Download' at the right of the 'Export Accounts' row to download a file of the data available in your Myki for MSPs vault on your computer.
Note: The data file is not encrypted which means that it is unsafe to keep it on your computer!
For more information on how to Export your accounts, check out our video tutorial.
How you can reach us
If at any point in time you need our assistance here's how you can reach us
- On the live chat support available on the app, the portal, and the website. Look for this black icon at the bottom right of the screen.
- Via email at firstname.lastname@example.org
- By booking an on boarding call with your point of contact - they will be happy to assist you at any time