To force admin resynchronization from the Desktop App, login to your 'Enterprise Portal' (looks like a little suitcase), click on 'Settings', go to the 'Advanced Settings' tab.
Once there, click on 'Click to resync' at the right of the 'Force administrator resynchronization'.
You will receive a notification that it was successfully completed.
For more information on how to force Admins Resynchronization, check out our video tutorial.
How you can reach us
If at any point in time you need our assistance here's how you can reach us
- On the live chat support available on the app, the portal, and the website. Look for this black icon at the bottom right of the screen.
- Via email at firstname.lastname@example.org
- By booking an on boarding call with your point of contact - they will be happy to assist you at any time