Myki For MSPs integrates with Pulseway PSA in order to import companies. This simplifies the process of onboarding your MSP into Myki.
In order to connect Myki to Pulseway PSA you will need the Base URL that you use to access your Pulseway PSA dashboard, and your Pulseway PSA credentials (username and password).
Configuring the integration in the Myki Portal
Proceed by filling the authentication information in the Integrations section of the Myki For MSPs portal.
After filling the authentication information click on "Connect" this will attempt to establish a connection between Myki and Pulseway PSA.
Now that you are properly connected to Pulseway PSA, you can map your existing Myki companies with your Pulseway PSA companies. You can also import your Pulseway PSA companies straight into Myki.
Mapping existing Myki companies to Pulseway PSA companies
You can map your existing Myki companies with Pulseway PSA companies by matching the items in the mapping table.
This ensures that when you or one of you are within a managed company account, the integration will only allow imports from the matched company. (i.e. Myki company A cannot import items of Pulseway PSA company B by mistake).
Importing Pulseway PSA companies into Myki
You can import Pulseway PSA companies into Myki by either clicking on the Import button in the Integrations section or by clicking the Import Companies button in the Managed Companies section.
Myki companies require a name and a web address for uniqueness and appropriate metadata. After importing companies you will be asked to manually add any missing company domain.
If you would like additional functionality built into the Myki ConnectWise Manage integration make sure to reach out to your Account Manager or send an email to firstname.lastname@example.org.
How you can reach us
If at any point in time you need our assistance here's how you can reach us
On the live chat support available on the mobile and desktop app, the portal, and the website. Look for this black icon at the bottom right of the screen.
Via email at email@example.com
By booking an on boarding call with your point of contact - they will be happy to assist you at any time